Case Study
Practice Growth · Associate Development

How Dr. Misty M. Grew From a Stalled Practice to 6 Associates and a 700% Increase in Collections

From a stalled, two-doctor practice to a thriving multi-doctor team with six associates, stronger systems, and a 700% increase in collections.

Dr. Misty M.

Chiropractor · Five Star Member

Increase in Collections
700 %
Associate Doctors
6
Total Doctors Including Owners
8
In Her Own Words

Hear Dr. Misty M. Tell the Story

When Dr. Misty M. joined Five Star Management, she and her husband had already built a chiropractic practice. But after years of balancing practice ownership with a growing family, their business had reached a point where growth had stalled. What they needed was a new approach to building a practice that could grow beyond the two of them.

At the time, Misty and her husband were the only two doctors in the practice. They had the experience and desire to help more patients, but needed better systems and a plan for expanding their team.

After discovering Dr. Noel Lloyd’s approach to chiropractic practice growth, they began strengthening their organizational systems and developing an associate program that could support long-term expansion.

Today, their practice has six associate doctors, a stronger organizational structure, and collections that have increased by 700%.

The Challenge

A Growing Family and a Practice That Had Stopped Growing

Before working with Five Star, Misty and her husband were running their chiropractic practice together.

They were both caring for patients, managing the demands of practice ownership, and raising their family.

After the birth of their third child, the practice reached a plateau.

Growth had stalled, and they needed a way to move forward without continuing to depend entirely on the two of them.

With only two doctors in the office, expanding their ability to serve patients required a different approach.

They needed to build a stronger team, improve the organization of the practice, and develop systems that could support additional doctors.

The challenge wasn’t simply finding more patients. It was creating a practice that could continue growing beyond its two owners.

The Five Star Solution

Building the Systems for a Multi-Doctor Practice

Misty and her husband first learned about Dr. Noel Lloyd through his articles in Dynamic Chiropractic.

After attending a Five Star seminar, they began working with the organization to strengthen the foundation of their practice.

One of the most important changes was learning how to build a more organized business with systems that could support a growing team.

With Five Star’s guidance, Misty began focusing on developing a practice that could expand beyond the original two doctors.

The approach emphasized:

Rather than continuing to operate as a practice centered entirely around the two owners, Misty and her husband began building an organization designed to support a larger team.

The goal was to create the systems and structure needed for sustainable, associate-driven growth.

BUILDING A WINNING ASSOCIATE TEAM

From Two Doctors to Six Associates

One of the biggest transformations in Misty’s practice was the decision to bring on associate chiropractors.

Before working with Five Star, the practice consisted of Misty and her husband.

As they developed stronger systems and a clearer approach to practice growth, they began adding doctors to the team.

Over time, their associate program expanded to:

Six Associate Doctors

That meant the practice grew from two owner-doctors to a team of eight doctors, including the owners.

The expansion allowed the practice to move beyond the limitations of relying solely on Misty and her husband to provide patient care.

Instead of simply working harder themselves, they could develop other chiropractors and expand the organization’s capacity.

Adding associates wasn’t just a staffing change. It fundamentally changed what the practice could accomplish.

THE TRANSFORMATION

From a Stalled Practice to a Growing Chiropractic Organization

As Misty’s associate team expanded, the structure of the practice evolved.

What had once been a two-doctor operation became a larger organization supported by multiple chiropractors and improved operating procedures.

Five Star helped Misty strengthen the systems needed to organize and manage that growth.

The practice was no longer limited to the patient-care capacity of the original two doctors.

With six associates contributing to the organization, Misty and her husband could build a practice capable of serving more patients while developing other chiropractors.

The transformation wasn’t just about increasing the number of doctors.

It was about creating a stronger foundation for continued growth.

THE OUTCOME

700% Growth in Collections and Six Associate Doctors

The financial results of Misty’s transformation were significant.

Since working with Five Star, she reports that her practice has achieved a:

700% Increase in Collections

At the same time, the practice expanded from two owner-doctors to a team that includes six associate chiropractors.

Those results reflect a major change in the scale of the organization.

The practice now has:

Instead of remaining at the plateau they experienced years earlier, Misty and her husband developed a larger chiropractic organization supported by a growing team.

Their practice grew beyond what the two of them could accomplish alone

IN HER WORDS

Five Star really helped us become more organized and have operating procedures, and we’ve actually had a 700% increase in our collections.

Dr. Misty M.
Dr. Misty M.

Key Results at a Glance

Increased practice collections by 700%
Expanded from two owner-doctors to eight doctors total
Successfully added six associate chiropractors
Broke through a period of stalled practice growth
Strengthened organizational systems and operating procedures
Expanded patient-care capacity beyond the two owners
Built a multi-doctor practice structure to support continued growth

GROWTH BEYOND THE ORIGINAL TWO DOCTORS

Building a Practice Designed to Keep Growing

One of the most important lessons from Misty’s story is that practice growth doesn’t have to be limited by the number of patients an owner can personally see.

When she and her husband were the only two doctors, their ability to expand depended heavily on their own time and capacity.

By developing a team of associates and improving the systems supporting the practice, they created an organization capable of operating on a much larger scale.

The result was more than an increase in collections.

It was a transformation in the way the practice was structured, organized, and positioned for future growth.

From two doctors and a stalled practice to six associates and a 700% increase in collections, Misty’s experience demonstrates what can become possible when a practice builds the systems to grow beyond its owners.

Dr. Misty M.

Chiropractor

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