There are times when you must tell a patient that the way things are, are just not OK. This is how you can do that and achieve greater rapport and a positive outcome.
You’re always trying to see the good things and you’re trying to find your way through but let’s be realistic. Sometimes stuff’s driving you crazy. It’s driving you mad and you need to find a way to be a more productive complainer. Listen in and gain insight into turning that energy into a positive.
There are three separate machines running in every growing practice that are essential to expanding and excelling. Find out if you need to implement them – listen in!
There’s a difference between sympathy, empathy, and sharing perspective. Learn to use this OUTSIDE-IN approach and you will see huge gains in loyalty among your patients and staff.
The Self Reference effect drives retention with your patients and good retention is a key element in a successful practice. Listen in to how you can implement it into your routine!
By side stepping these 4 common mistakes, you can help your practice develop faster, stronger and better, more capable leaders inside the practice itself. When you have capable leadership you save money, save time and boost morale.
Leadership skills are essential to a happy, efficient, motivational, and successful office. Here are 5 things you can implement to better your leadership.
Associate relationships can be difficult and many doctors have the same complaints. Don’t let these common issues get in the way of a GREAT associate relationship!
Email is a great way to market to prospective new patients and to keep connected with current patients. But how often should we be sending these emails?
It’s easy to become discouraged, disappointed or angry, but the reality is that setbacks happen to everyone. You’re still a warrior and can drive forward. You are always a good person and doing great things.
Unrealistic beliefs on the scope of a project, which are often hidden or undiscussed, can kill high standards. Listen in as Dr. Birnbach explains how to get realistic about goals so that you CAN achieve them.