In this episode, we’re diving into one of the most overlooked — but absolutely critical — systems in a chiropractic practice: re-exams, reevaluations, and resigns. You’ll hear a real Five Star coaching call where Dr. Noel Lloyd breaks down exactly how to keep patients on track, engaged, and excited about their care — long after Day One.
If you’ve ever struggled with patient drop-off, low PVA, or awkward re-sign conversations, this episode is for you.
This episode dives into the power of implementing a focused “Practice Power Hour” — a strategy designed to help chiropractors reclaim time, increase productivity, and improve profitability. Created using AI from the training of Dr. Noel Lloyd, this episode walks you through how to schedule and structure one highly effective hour each day to drive growth. Whether you’re a clinic owner or team member, this is a tactical breakdown of how to build momentum in your practice — one hour at a time.
This episode explores how to turn promotional interest into real appointments – without sounding salesy or pushy. Based on expert insights from Dr. Noel Lloyd, you’ll learn how to master the art of booking promotional appointments with confidence and clarity. Discover what to say, how to say it, and how to train your team to do it too. If you’ve ever struggled with turning event interest into clinic visits, this one’s for you.
This episode takes a focused look at how chiropractors can grow their clinics by training their teams on the right skills. Based on the insights of Dr. George Birnbach, we break down the specific conversations, systems, and behaviors that lead directly to increased profitability. Whether it’s the front desk, CAs, billing, or doctors themselves — every role has a high-leverage action that can (and should) be trained. This is your step-by-step look at turning training into actual business results.
Make This Your Best Year Ever in Practice
Ready to have your best year ever in chiropractic?
*It starts with a simple decision.*
In the conclusion of “The Chiropractor’s Guide,” Dr. Lloyd emphasizes the importance of committing to your practice’s growth and success. Learn how to set clear goals, engage in continuous learning, and create a thriving, patient-centered practice.
Take the first step to your best year yet.
Learn from Dr. Elliot’s Journey to Success
Looking for inspiration to overcome challenges in your practice?
*Dr. Elliot’s story is a powerful example.*
In the episode “Dr. Elliot’s Story,” Dr. Lloyd shares the journey of a chiropractor who turned his struggling practice into a thriving success. Discover the key lessons and strategies that helped Dr. Elliot overcome obstacles and achieve his goals.
Be inspired and learn from real success.
Keeping Your Shareholders Happy and Informed
Are your shareholders satisfied with your practice’s performance?
*Transparency and communication are key.*
In the episode “Are Your Shareholders Happy?” Dr. Lloyd discusses the importance of keeping shareholders informed and aligned with the practice’s goals. Learn how to share your vision, set clear goals, and ensure that actions align with expectations.
Maintain a positive relationship with your shareholders.
Building and Selling Profitable Satellite Practices
Considering expanding your practice with satellites?
*It’s a big step—make sure it’s the right one.*
In “Building and Selling Satellite Practices,” Dr. Lloyd explores the considerations and steps involved in successfully establishing and selling satellite practices. Learn how to evaluate potential locations, train new staff, and market these practices effectively.
Expand your practice with confidence.
How to Avoid the Associate Train Wreck
Worried about hiring the wrong associate?
*It can be a costly mistake.*
In the episode “Avoiding the Associate Train Wreck,” Dr. Lloyd outlines how to prevent common pitfalls when hiring associates. Discover the importance of clear planning, respect, and communication to ensure a positive and productive relationship.
Hire and retain the right associates.
Creating a Win-Win Scenario for Associate Development
How can you ensure both you and your associates thrive?
*It’s all about alignment and support.*
In “Keys to Win-Win Associate Development,” Dr. Lloyd shares strategies for creating mutually beneficial relationships with your associates. Learn how to set clear expectations, provide the necessary training, and align goals to ensure that both your practice and your associates succeed.
Develop a thriving, supportive team.
The Crucial Question for Your Associates’ Future
Are your associates aligned with your practice’s long-term goals?
*One question can reveal everything.*
In the episode The Most Important Question You’ll Ever Ask Your Associate, Dr. Lloyd discusses the critical question you need to ask to understand your associates’ aspirations and ensure they align with your practice’s vision. Learn how to foster a long-term, productive relationship with your team.
Ask the right questions for lasting success.
The Key to Developing Successful Associates
Struggling to develop your associates into top performers?
*It’s all about the right training and support.*
In the episode Developing Successful Associates, Dr. Lloyd explains how to mentor and train associates to become valuable assets to your practice. Learn about the importance of marketing skills, patient care, and aligning goals to ensure your associates contribute positively to your practice.
Build a team of successful associates.
Turning Costly Mistakes into Profitable Lessons
Have you ever made a costly mistake in your practice?
*Turn it into a golden opportunity.*
In Turning the $188,000 Mistake into Gold, Dr. Lloyd shares how a major financial mistake became a learning experience that ultimately benefited his practice. Discover how to learn from your mistakes and implement changes that lead to growth and success.
Transform setbacks into triumphs.
The Hidden Secret of Successful Chiropractors
Do you feel like your practice can’t run without you?
*There’s a secret many don’t know.*
In the episode The Successful Chiropractor’s Dirty Little Secret, Dr. Lloyd reveals the importance of creating a self-sustaining practice. Learn how to train associates and staff to manage the practice effectively, allowing you to step away without losing income.
Create a practice that thrives without you.
Avoid Costly Mistakes in Your Practice
Worried about losing money in your practice?
*Avoid these common pitfalls.*
In How To Lose Tons of Money, Dr. Lloyd discusses the mistakes that can drain your practice’s finances, from unnecessary services to poor financial planning. Learn how to identify and eliminate these issues, ensuring your practice remains profitable and sustainable.
Protect your practice’s financial health.
How to Ensure Your Associates Follow Your Exact Methods
Frustrated with inconsistent care from your associates?
*Consistency is key for quality patient care.*
In the episode Exactly This Exactly This Way, Dr. Lloyd emphasizes the importance of teaching associates to follow specific procedures. Learn how to train your team to adhere to your exact methods, ensuring that patients receive consistent, high-quality care every time.
Achieve consistency across your practice.
Revolutionize Your Office in Just 30 Minutes
What if 30 minutes could transform your practice?
It’s possible with the right approach.
In the episode Thirty Minutes that Will Revolutionize Your Office, Dr. Lloyd explores how focused training and meetings can bring about significant improvements. Discover how to utilize short, impactful sessions to motivate your team, refine skills, and enhance your practice’s efficiency.
Make every minute count.
How to Maximize Office Meetings
Do your office meetings feel productive?
They should be inspiring and effective.
In Make the Most of Office Meetings, Dr. Lloyd shares strategies for conducting engaging and productive meetings. Learn how to set clear agendas, encourage participation, and ensure that every meeting aligns with your practice’s goals and vision.
Turn your meetings into a powerhouse of productivity.
The Importance of Merit Over Tenure
Is your team rewarded based on tenure or merit?
Performance should be the priority.
In the episode Tenure Versus Merit, Dr. Lloyd discusses why a merit-based system is crucial for maintaining a motivated and high-performing team. Discover how to set clear performance metrics and reward your staff based on their contributions and achievements.
Foster a culture of excellence.
Master the Art of Hiring and Firing
Are you confident in your hiring and firing decisions?
Making the right choices is crucial.
In Hiring and Firing Dos and Don’ts, Dr. Lloyd provides essential guidelines for building a strong team. Learn how to identify the right candidates, conduct thorough interviews, and make tough decisions when necessary to maintain a positive and productive workplace.
Build a team that elevates your practice.
Current and cutting edge guidance to profit and joy in practice. Glad to have finally found them. I made an extra 75k this year and am moving out of my own personal “Groundhog Day” hell toward a joyous life.
I was a client years ago and just rejoined in Jan. 2018. Dr. Lloyd helped me learn how to attract and retain great patients years ago, and now with my new practice in Portland, OR. I'm super excited to be back with him and FSM. Thanks a lot Dr. Lloyd!
Great program. Drs Noel and George provide powerful and highly relevant material that is current with changing times and tailored to our individual offices. I greatly appreciate the ability to grow while serving patients ethically and congruently.
I always look forward to going to the 5 star seminars to get recharged and callobrated for our office. In the previous 2 years we have grown personally and professionally in our practice with helping more people and having more fun! I am confident that we are able to train other Doctor’s and team members to be their very best. The steps are simple and Drs. Noel, George, and Leah are excellent and will help you with what you need! #bestdecision EVER!
Dr Lloyd is very precise and gives you the tools that can be valuable to not only uplift your practice but also improve the psyche to know that you can get to a target with his steps<br>Thank you for terrific weekend.<br>Dr Jignesh Bhakta. I would throw in a six star but they only allow 5.
Dr. Lloyd & Dr. Birnbach have been instrumental in providing us with the skills to make our practice grow. Thanks to their guidance we are on target to make our goals a reality. Thank you Five Star Management. You all are truly a class act operation.
Fantastic work teaching chiropractors to expand their offices. Dr. Lloyd and Dr. Birnbach have been instrumental in helping us create the practice of our dreams and sharing chiropractic with our community!<br>Thanks<br>Dr. J
It is hard to imagine a better organization to coach and advise chiropractic businesses than Five Star Management. Every person at Five Star is available to whatever I need of them at the moment. I have valued my personal coaching relationship with Dr. Noel Lloyd. Everyone at my clinic knows that this year will be our best year ever in practice. Thanks to their guidance I have hired my first associate chiropractor and we are about to rip it up. No looking back!
Dr. Lloyd and Dr. Birnbach are fantastic! I learn something new every time I go to a seminar! They provide great feedback and offer resources to make your practice operate with ease! Thanks so much
I have been a member for 2 years. Since joining I have hired an associate, a community outreach assistant and had my first child with a 16 week maternity leave. I have had best ever numbers across the board and have helped more people than ever! Plus I have more time off to spend with my family. 5 star is hands down the best! Thanks Dr Llyod and the 5 star team because you guys rock!
Dr Noel Lloyd has been amazing to work with. He can help with any situation and can customize it for your office. Not the typical practice in a box only one way to do things. He's help make practicing fun again as well as increasing my profits.
Fivestar has helped me streamline my clinic procedures to provide excellent care to our patients in a low-stress atmosphere, with plenty of time for each patient. Thank you for helping me care for our patients better!"
My husband and I have been clients for two years. We have been thrilled with five star. The coaching is custom tailored to fit the needs of your practice and the vision that you have for your practice. Dr. Noel Lloyd, Dr.George Birnbach, Dr. Leah Meadows and their fantastic team do not have their own agenda. They listen to you and help you to reach your goals. The seminars are fantastic. I always come away with a very long to do list. The information is relevant to chiropractic practices today.We would highly recommend five star to any doctor looking to help more people, have more fun, make more money, or reduce their stress.
I've been a client for over 4 years now. Solid systems, solid support, great staff. I have tripled my my income in the last 4 years without working additional hours and the seminars help not only me, but help train and involve my staff. Dr. Lloyd, Dr. Birnbach, and Dr. Meadows are all truly committed to getting you to the next level and beyond. The clients in Five Star vary from the beginner to the seasoned multi practice owner with multiple associates making it relevant for just about anyone. Thanks for all your help!
My Name is Dr. Ricky Hanks. I have been in practice now fore 30 years.I am in my second year as a client in 5 Star Management. The whole team is amazing. The front line ladies of Amanda and Brittany are wonderful. The personalized coaching form of Dr. Lloyd is refreshing, caring, and based in chiropractic wisdom. Drs. George Birnbach and Leah Meadows add a special variety of marketing wisdom, business organization, and chiropractic office skills to the overall program. The 5 Star website is a virtual gold mine of wisdom and webinars that are taking me to the next level of excellence.<br><br>The whole 5 Star program has been an experience that has returned more than 10 times a ROI (Return on my Investment) in this program just in my first year.<br><br>Dr. Lloyd has been a compassionate, caring and understanding consultant/coach who has led me to be a better husband, father, grandfather,chiropractor,business owner, and person overall.<br>He has taught me to communicate better and more effectively with my team and my patients. His business/financial training has re-enforced that life is a fair and equitable exchange.<br><br>Have more Fun...Help more People...Be more Successful !!!<br><br>I highly recommend 5 Star to old veteran Chiropractors like me and especially young Chiropractors still in school or just fresh out of school. I only wish I had started with the Five Star Team 30 years ago!!!<br><br>Ricky L. Hanks DC
