In this Chiropractic Deep Dive, we uncover one of the most painful (and costly) issues in practice management: getting paid for the care you deliver.
Based on Dr. Noel Lloyd’s Dirty Dozen system, this episode breaks down exactly how to clean up your collections process, eliminate bad debt, and recover tens of thousands in lost revenue. You’ll learn the three red flags that instantly identify “dirty accounts,” the weekly system that prevents cash flow chaos, and the financial scripts and tools top chiropractors use to consistently collect 96% of what they earn.
If you’ve ever struggled with unpaid balances, chaotic insurance follow-ups, or inconsistent team accountability — this episode is your roadmap to Zero Dirty Accounts and full financial control.
In this episode of The Chiropractic Deep Dive, we tackle one of the biggest roadblocks to chiropractic success: patient care plan confusion. Drawing from a powerful training led by Dr. Noel Lloyd and the Five Star Management team, we uncover the six most common mistakes chiropractors make when presenting care plans—and how to fix them.
You’ll learn practical strategies to simplify your communication, build bulletproof confidence, and create reproducible systems that improve patient compliance, retention, and outcomes. From leadership mindset shifts to the “fact-reason why” framework, this episode is packed with insights you can implement immediately.
This episode was created using AI-generated voices to bring Dr. Lloyd’s proven methods to even more chiropractors looking for growth, freedom, and long-term success.
Too many chiropractors leave seminars fired up with great ideas—only to watch those ideas gather dust in a binder. In this episode of The Successful Chiro, we unpack Dr. Noel Lloyd’s proven Ideas to Action Framework—a four-step system for turning brilliant takeaways into real, lasting business systems.
You’ll hear practical, real-world examples from clinics that implemented quick wins (like caller ID branding) to high-impact procedural changes (like Day 3 Meetings and deactivation text protocols). We also explore how accountability loops, staff ownership, and structured meetings transform ideas into sustainable growth.
In this episode of The Successful Chiro, Dr. Noel Lloyd sits down with world-renowned speaking coach Roberto Monaco to uncover why communication is the most powerful tool a chiropractor can master. From his unlikely journey into chiropractic to life-changing personal experiences that made him a passionate advocate, Roberto shares why every chiropractor has a story worth telling—and how speaking can transform your practice.
Whether it’s new patient orientations, dinner talks, video marketing, or community lectures, Roberto explains how to overcome fear, build confidence, and use storytelling to lead your community. If you’ve ever said, “I’m not a natural speaker,” this episode will change your mind.
Running a busy chiropractic clinic means your team is constantly faced with tough, unpredictable situations—from late patients to ethical dilemmas and even emergencies. The difference between chaos and calm often comes down to one thing: proactive training.
In this episode of The Successful Chiro, powered by Five Star Management and created with AI-generated voices, we unpack Dr. Noel Lloyd’s game-changing concept of “What Do You Do?” Drills. These super-fast friction reducers give your team the confidence, clarity, and consistency to handle challenges the right way—every time—without relying on guesswork.
By the end, you’ll see how intentional drills can create a low-stress, high-flow environment where your team confidently handles challenges and you, as the clinic director, get to hear: “Yes, that’s exactly how you wanted it handled.”
Hiring a new chiropractic assistant (CA) can feel overwhelming – but it doesn’t have to be. In this Chiropractic Deep Dive, we break down Dr. Noel Lloyd’s proven strategies for fast-tracking team member development, avoiding costly onboarding mistakes, and building a motivated, high-performing chiropractic team.
Whether you’re onboarding your first CA or growing a team of many, these insights will help you build a thriving practice that scales with ease.
In this episode of Chiropractic Deep Dive, we explore one of the biggest challenges every chiropractor faces: keeping patients consistent with their care plans. Drawing from an insightful Zoom call led by Dr. Noel Lloyd, we break down the core problems behind missed appointments, the costly ripple effects, and most importantly—practical, proven strategies to build a strong Kept Appointment Percentage (KAP).
From using powerful scripts to creating an engaging office culture, you’ll learn exactly how to inspire patient commitment, boost outcomes, and stabilize your practice. Whether you’re struggling with “Swiss cheese schedules” or just want to sharpen your systems, this deep dive gives you actionable tools to transform patient consistency.
(Note: This podcast was created using AI-generated voices for narration.)
On this episode of The Successful Chiro Podcast, Dr. Noel Lloyd sits down with Dr. Travis Stewart — chiropractor, clinic owner, and founder of Chiro Ads Academy. Dr. Stewart shares his personal journey into chiropractic after a life-changing adjustment, how he opened his own practice during the challenges of COVID, and the lessons he learned after working with multiple marketing agencies that just didn’t deliver.
Out of necessity, Dr. Stewart built his own digital marketing system — one that now helps his clinic generate consistent, high-quality new patients with up to a 54x return on ad spend. Through Chiro Ads Academy, he’s teaching chiropractors how to take control of their marketing, attract committed patients, and escape the “agency hamster wheel.”
If you’ve ever struggled with new patient marketing or been burned by cookie-cutter agency ads, this episode is packed with strategies you’ll want to hear.
In this episode of The Successful Chiro, Dr. Noel Lloyd sits down with Dr. Jeff Danielson from Team Doc to unpack one of the most overlooked but powerful growth strategies in chiropractic: sports event marketing.
Dr. Jeff shares how Team Doc helps chiropractors partner with local sports teams to build instant credibility, attract new patients, and position themselves as the go-to provider in their community. From little league to college athletics, discover how hosting events, sponsoring teams, and showing up where athletes (and their families) already gather can transform your clinic’s marketing.
If you’ve been relying solely on digital ads or word of mouth, this conversation will open your eyes to a whole new pipeline of new patients waiting in your local sports community.
Running a chiropractic clinic can feel like flying solo through turbulence — you’re steering the ship, handling emergencies, and trying to keep everything on course. In this episode, we explore why having a “co-pilot” in your practice isn’t just helpful, it’s essential for growth, balance, and freedom. Sponsored by Five Star Management, we’ll cover what a co-pilot looks like in the chiropractic world, how they keep you from burning out, and why your clinic’s future might depend on having one.
In this powerful and unconventional episode, we sit down with Dr. Bill Ormston—a principled chiropractor and animal adjusting expert who brings decades of wisdom, experience, and heartfelt stories to the mic.
From adjusting bucking bulls and chickens to witnessing chiropractic turnarounds in humans and animals alike, Dr. Ormston shares his journey of discovering Dynamic Essentials, surviving a near-death experience, and practicing with deep purpose. Plus, hear how his son’s remarkable response to chiropractic transformed his mission forever.
This is more than a story about adjusting animals—it’s a moving reminder of why principled chiropractic matters and how your message could change or even save a life.
In this episode of The Successful Chiro, we sit down for another Chiropractic Deep Dive with Nick Fischer—founder of CHIROBASIX, author of The Chiropractor’s Marketing Playbook, and host of the Chiropractic Practice Success podcast.
Nick brings over a decade of marketing experience to this powerful conversation about using AI to streamline your marketing, attract more new patients, and convert better online.
Is your team solving the right problems—or just the loudest ones? In this episode of The Chiropractic Deep Dive, Dr. Noel Lloyd breaks down how great clinics avoid stress, inefficiency, and poor patient care by getting crystal clear on where the real issues lie.
This episode was created using AI narration to deliver Dr. Lloyd’s core training in a concise, easy-to-digest format.
In this Deep Dive episode, we uncover why chiropractic team meetings often cause more stress than clarity—and how to fix them. With insights from Dr. Noel Lloyd and stories from real chiropractors, you’ll learn how to run meetings that actually work. Whether you’re dealing with poor engagement, missed communication, or just plain chaos, this episode offers practical solutions you can apply immediately.
This podcast was generated using advanced AI voice technology and is produced by Five Star Management: https://myfivestar.com/
In this episode of The Chiropractic Deep Dive, we explore one of the biggest frustrations in chiropractic practice: patients dropping out before completing care. Drawing from a powerful training call by Dr. Noel Lloyd, we unpack why patients vanish, the key mistakes that push them away, and the proven systems and strategies that bring them back.
You’ll walk away with insights you can implement right away—plus tools and scripts that practices are using to re-engage their inactive patient lists.
If you’ve ever felt overwhelmed or underwhelmed by your social media results as a chiropractor, this episode is for you. In this expert-led Deep Dive, we unpack the exact strategies chiropractors can use to consistently attract new patients through platforms like Facebook, Instagram, and TikTok.
Featuring insights from renowned social media profit strategist Dr. Matt Loop and hosted by Dr. Noel Lloyd, you’ll learn how to simplify your approach, ditch ineffective tactics, and start using content that actually works.
This episode is proudly brought to you by Five Star Management, helping chiropractors streamline, scale, and succeed.
In this episode of The Chiropractic Deep Dive, we uncover what truly makes a chiropractic patient experience unforgettable—and why even the best adjustments won’t save you if your customer service falls short. Drawing from Dr. Noel Lloyd’s powerful Zoom training, we explore practical, low-cost ways to create “wow” moments, avoid patient turnoffs, and turn one-time visitors into loyal referrers. Whether you’re a doctor, team member, or simply care about providing better service, this episode is your blueprint for building a high-volume, low-stress, patient-centered practice.
This episode is sponsored by Five Star Management—your partner in building the chiropractic practice you’ve always wanted.
When work feels like play, productivity soars. In this episode, we dive into how to “gamify” your chiropractic office systems to make work more enjoyable, boost team morale, and drive better outcomes — all brought to you by Five Star Management, the trusted coaching company behind high-performing chiropractic teams.
In this episode of The Deep Dive, we unpack a powerful Zoom session led by Dr. Noel Lloyd on the biggest leadership struggles facing chiropractors today—and how to solve them. From low team morale to unclear KPIs, we explore the root causes and walk through a practical, proven solution: the Win-Win Team Plan.
You’ll learn how to shift from an “alpha dog” mindset to servant leadership, build a culture of ownership and engagement, and apply easy-to-implement strategies that boost performance and team satisfaction. Whether you’re managing one CA or a multi-associate practice, this episode is packed with real-world insights and actionable tips you can start using this week.
This episode was created using AI-generated voices to bring the content to life with clarity and energy.
Why do patients drop off even after a great start? In this episode, powered by Five Star Management, we go beyond the adjustment and into the real deciding factor for long-term chiropractic success: Table Talk.
We unpack a powerful discussion led by Dr. Noel Lloyd on how purposeful, structured communication during the visit can be the game-changer for patient retention, engagement, and wellness conversion. Whether you’re a seasoned chiropractor or training associates, this episode is packed with tested scripts, strategies, and insights that will reshape how you approach every patient visit.
Current and cutting edge guidance to profit and joy in practice. Glad to have finally found them. I made an extra 75k this year and am moving out of my own personal “Groundhog Day” hell toward a joyous life.
I was a client years ago and just rejoined in Jan. 2018. Dr. Lloyd helped me learn how to attract and retain great patients years ago, and now with my new practice in Portland, OR. I'm super excited to be back with him and FSM. Thanks a lot Dr. Lloyd!
Great program. Drs Noel and George provide powerful and highly relevant material that is current with changing times and tailored to our individual offices. I greatly appreciate the ability to grow while serving patients ethically and congruently.
I always look forward to going to the 5 star seminars to get recharged and callobrated for our office. In the previous 2 years we have grown personally and professionally in our practice with helping more people and having more fun! I am confident that we are able to train other Doctor’s and team members to be their very best. The steps are simple and Drs. Noel, George, and Leah are excellent and will help you with what you need! #bestdecision EVER!
Dr Lloyd is very precise and gives you the tools that can be valuable to not only uplift your practice but also improve the psyche to know that you can get to a target with his steps<br>Thank you for terrific weekend.<br>Dr Jignesh Bhakta. I would throw in a six star but they only allow 5.
Dr. Lloyd & Dr. Birnbach have been instrumental in providing us with the skills to make our practice grow. Thanks to their guidance we are on target to make our goals a reality. Thank you Five Star Management. You all are truly a class act operation.
Fantastic work teaching chiropractors to expand their offices. Dr. Lloyd and Dr. Birnbach have been instrumental in helping us create the practice of our dreams and sharing chiropractic with our community!<br>Thanks<br>Dr. J
It is hard to imagine a better organization to coach and advise chiropractic businesses than Five Star Management. Every person at Five Star is available to whatever I need of them at the moment. I have valued my personal coaching relationship with Dr. Noel Lloyd. Everyone at my clinic knows that this year will be our best year ever in practice. Thanks to their guidance I have hired my first associate chiropractor and we are about to rip it up. No looking back!
Dr. Lloyd and Dr. Birnbach are fantastic! I learn something new every time I go to a seminar! They provide great feedback and offer resources to make your practice operate with ease! Thanks so much
I have been a member for 2 years. Since joining I have hired an associate, a community outreach assistant and had my first child with a 16 week maternity leave. I have had best ever numbers across the board and have helped more people than ever! Plus I have more time off to spend with my family. 5 star is hands down the best! Thanks Dr Llyod and the 5 star team because you guys rock!
Dr Noel Lloyd has been amazing to work with. He can help with any situation and can customize it for your office. Not the typical practice in a box only one way to do things. He's help make practicing fun again as well as increasing my profits.
Fivestar has helped me streamline my clinic procedures to provide excellent care to our patients in a low-stress atmosphere, with plenty of time for each patient. Thank you for helping me care for our patients better!"
My husband and I have been clients for two years. We have been thrilled with five star. The coaching is custom tailored to fit the needs of your practice and the vision that you have for your practice. Dr. Noel Lloyd, Dr.George Birnbach, Dr. Leah Meadows and their fantastic team do not have their own agenda. They listen to you and help you to reach your goals. The seminars are fantastic. I always come away with a very long to do list. The information is relevant to chiropractic practices today.We would highly recommend five star to any doctor looking to help more people, have more fun, make more money, or reduce their stress.
I've been a client for over 4 years now. Solid systems, solid support, great staff. I have tripled my my income in the last 4 years without working additional hours and the seminars help not only me, but help train and involve my staff. Dr. Lloyd, Dr. Birnbach, and Dr. Meadows are all truly committed to getting you to the next level and beyond. The clients in Five Star vary from the beginner to the seasoned multi practice owner with multiple associates making it relevant for just about anyone. Thanks for all your help!
My Name is Dr. Ricky Hanks. I have been in practice now fore 30 years.I am in my second year as a client in 5 Star Management. The whole team is amazing. The front line ladies of Amanda and Brittany are wonderful. The personalized coaching form of Dr. Lloyd is refreshing, caring, and based in chiropractic wisdom. Drs. George Birnbach and Leah Meadows add a special variety of marketing wisdom, business organization, and chiropractic office skills to the overall program. The 5 Star website is a virtual gold mine of wisdom and webinars that are taking me to the next level of excellence.<br><br>The whole 5 Star program has been an experience that has returned more than 10 times a ROI (Return on my Investment) in this program just in my first year.<br><br>Dr. Lloyd has been a compassionate, caring and understanding consultant/coach who has led me to be a better husband, father, grandfather,chiropractor,business owner, and person overall.<br>He has taught me to communicate better and more effectively with my team and my patients. His business/financial training has re-enforced that life is a fair and equitable exchange.<br><br>Have more Fun...Help more People...Be more Successful !!!<br><br>I highly recommend 5 Star to old veteran Chiropractors like me and especially young Chiropractors still in school or just fresh out of school. I only wish I had started with the Five Star Team 30 years ago!!!<br><br>Ricky L. Hanks DC
