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“Can we save them all? Of course not, but when you care to invest the time and effort on your look, service and patient care, most will return. That’s important for their health – and vital for your practice.” This is a piece of the article I wrote for DC Practice Insights this month. You […]VIEW VIDEO
I gave an assignment to all those who will attend the Five Star retention seminar this month and I have been hearing jaws hit the floor all over the world. Here’s why… First part of the assignment: Make a list of the first 60 new patients you admitted in 2012. NOW, count how many have […]VIEW VIDEO