How to Lead Patients to Make the Best Choices for Care (PSVC Model)

The PSCV model is going to change the way you communicate and connect with patients. Listen in as Dr. Birnbach explains how to implement it in your office.

FIVE STAR SKILLS: Connect in Just TWO Questions

Make better connections, build better results, get better retention with your patients and work on better team dynamics by asking these two CRUCIAL questions.

FIVE STAR SKILLS: How to end a patient visit properly to increase retention

Dr. George Birnbach explains the conversation you need to have at the end of your patient visits to increase retention and decrease de-motivation

Handling Burnout

When your outflow exceeds your inflow, you’re going to burnout. In this video Dr. Lloyd explains his secret rule of 75 to avoid burnout and stay excited in your practice.